Follow these simple steps to start your return process:
1. Access the Sumibu Returns Center
Click here to visit our Returns Center. You will need to provide the email address used to place your order.
2. Submit Return Authorization Request
Once on the Returns Center page, request a return for the item(s) you wish to return.
3. Select Item(s) for Return
After entering your email address, select the specific item(s) you wish to return.
4. Receive Confirmation Email with Shipping Instructions
Once you've completed the return authorization request and selected the item(s), you will receive an email with detailed shipping instructions to guide you through the return process.
Non-returnable Goods
Please note that the following items cannot be returned:
- Socks
- Earrings
- Sale Products
Need Help?
If you encounter any issues or have further questions, please reach out to our customer support team. We are more than happy to assist you.
Nov 26, 2024