Returns

  • How much time do I have to make a return?

    If you want to return one or more items, you've got 14 days to do so. This 14-day period starts once your order has been delivered. We will only consider 'worn garments' if these are items that you've tried on purely to see whether they fit.
  • Return Process

    Follow these simple steps to start your return process: 1. Access the Sumibu Returns Center Click here to visit our Returns Center. You will need to provide the email address used to place your order. 2. Submit Return Authorization Request Once on the Returns Center page, request a return for...
  • What are the expenses of returning?

    Please note that return shipments are at your own expense. We'll deduct the cost of return shipping fees from your refund, and we recommend using recorded delivery. Return costs is the same as your shipping costs.